Coaching and Management of Teams and Staff

The Seven Keys to Business Leadership
Kenneth Labich

A 1988 article that looks at seven keys to leadership and how they can help managers move from simply managing to inspiring their teams.

Coaching: A Valuable Leadership Skill
Merrill Associates

This blog post offers tips on being an effective coach for volunteers.

Are You a Good Boss or Bad Boss
Martha Beck

A light CNN article lays out a step-by-step plan on how to be a "good boss," whether you're in charge of a Fortune 500 corporation or the neighborhood carpool.

Other Materials

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Leadership That Gets Results
Daniel Goleman

A Harvard Business Review article from March/April 2000 that discusses evidence that leaders who use a collection of different leadership styles are more successful than those who approach teams using only one style.

The Six Stories You Need to Know How to Tell
Annette Simmons

An excerpt from The Story Factor: Inspiration, Influence, and Persuasion Through Storytelling, a book on influencing through effective storytelling to show how to facilitate groups.

It's Hard to Do Good
Catherine Fredman

A 2004 article examining the differences between for-profit companies and nonprofit organizations, specifically the difference in leadership and what leaders should expect when moving to the nonprofit world.

Redesigning the Corporation: The Horizontal Organization
Frank Ostroff and Douglas Smith

An article from 1992 that details the move from top-down management to horizontal management — specifically, how to organize and plan around a process, not a task.

Communication: Mixed Signals Breed Mistrust
Valorie McClelland

A 1990 article exploring the effect of body language and how to address staff as a leader, as well as discusses the five elements of trust.

Top 100 Tips: Leadership Development Lunch and Learn Programs
The Mandel Center for Leadership Excellence

An extensive list of what you need to know about running an effective program.

Build Trust in You: Using Narrative to Communicate Who You Are
Stephen Denning

An excerpt from The Leader's Guide to Storytelling that explains how to tell an effective story, and how storytelling can be successfully used at any organization.

Evaluating Outcomes and Impacts: A Scan of 55 Leadership Development Programs
W.K. Kellogg Foundation

A 2002 resource providing a scan of 55 leadership-development programs, examining methodology and various levels of outcome on the individual, the organization, and the community. 

MIT Sloan Management Review Developing Versatile Leadership
Robert E. Kaplan and Robert B. Kaiser

An article from 2003 that examines the need to develop and balance various leadership strengths.

Nonprofit Management Education in a Brave New World
Dennis R. Young

A lecture given in 2005 lecture that discusses the need to develop schools of study specific to nonprofit management, outside the disciplines of business and public administration.

Developing Your Leadership Potential
Rick Lynch

A 1988 workbook detailing the five skills needed to develop leadership potential: leadership and influence, creating a purpose, promoting values, creating a system, and creating motivation.

The Discipline of Team
Jon R. Katzenbach and Douglas K. Smith

A 1993 article addressing the issue of developing teamwork in groups. 

Coaching Tip: Mission and Vision Statements
Don Midgett

An article from 2005 that explains why mission and vision statements are important for an organization overall as well as for individuals within the organization, providing focus, direction, and motivation.

Motivating Individuals in Organizational Settings
David A. Nadler and Edward E. Lawler III

A scholarly article published in 1997 that answers why some people work hard and others do as little as possible; how managers influence the performance of their staff; and why people turn over, show up late, or miss work entirely.