If you have recently transitioned from front line to manager, or are supervising staff for the first time, this intensive two-session workshop will offer the key supervisory skills you need to manage and empower your staff. You'll learn to set clear goals and tackle the challenges of determining what to delegate and how to do it effectively. We'll also cover the difference between coaching and counseling, and how to use coaching to help employees reach their optimal performance. Additional supervisory skills will include:

• Helping your team work effectively toward common goals
• Managing extraordinary service or program delivery
• Creating and managing a collaborative environment

The workshop will include interactive exercises, problem solving, and self-assessment in areas of communication skills, decision making, and management effectiveness. Whether you need to learn about confidence, communication, or managing up, you'll identify specific areas of challenge and put together an action plan with deliverables between the first and second session.

Date: Tuesday, June 3, 9:00 a.m. – 5:00 p.m, and Monday, June 16, 9:00 a.m. - 1:00 p.m. A light breakfast is served from 9:00 to 9:30 a.m., and the program begins promptly at 9:30 a.m.
Cost: $150
Location: UJA-Federation of New York, 130 East 59th Street (between Park and Lexington avenues), New York City

Instructor
Sue Fredericks is president of On Purpose, Inc., a consulting firm focused on working with organizations to develop a culture of performance excellence, efficiency, and results. She is well versed in the unique needs of nonprofits and has consulted with and trained staff at the Jewish Community Center in Manhattan, Children's Hospital Boston, New York Presbyterian Hospital, Columbia University, Greater Miami Jewish Federation, Ronald McDonald House, and the Association for Fundraising Professionals. Sue's style of participation and engagement make the learning experience realistic and immediately transferable to your work environment and success.